Privacy Policy

Vertex Craft Builder (“we,” “our,” or “us”) is a professional construction firm headquartered in Beşiktaş, Istanbul, Türkiye. We are committed to protecting the privacy and security of the personal information provided to us by visitors and clients who engage with our website and services.

This Privacy Policy outlines how we collect, use, store, and protect information gathered through our website. By using our site, you agree to the practices described in this document. We review and update this policy periodically to reflect changes in our operations or applicable law.

We operate on a minimal data collection principle. We only collect personal information that you voluntarily provide to us — primarily through the contact form on our website. We do not use tracking pixels, third-party advertising networks, or behavioral profiling tools.

The information we may collect includes:

• Full Name — to address you appropriately in our correspondence.
• Email Address — the primary channel through which we respond to your inquiry.
• Company Name — to understand your organizational context (optional).
• Project or Inquiry Details — the content of your message submitted via the contact form.

We do not collect payment information, government identification numbers, or any sensitive personal data through our website. All information submitted is used solely to respond to your inquiry.

Our website uses cookies — small text files stored in your browser — to enhance your browsing experience and improve site performance. These are standard, functional cookies and do not contain personally identifiable information.

• Session Cookies — temporary files that expire when you close your browser, used to maintain basic site functionality.
• Performance Cookies — help us understand how visitors interact with the site so we can improve speed and usability (aggregated, anonymous data only).
• Preference Cookies — remember display or language settings for a better return experience.

You may disable cookies through your browser settings at any time. Doing so may affect the appearance or functionality of certain parts of the website. We do not use cookies for advertising or cross-site tracking.

Vertex Craft Builder takes the security of your personal information seriously. We implement appropriate technical and organizational safeguards to protect data against unauthorized access, loss, or misuse.

Our data protection commitments include:

• No Third-Party Sharing — your contact details are never sold or disclosed to outside organizations.
• Limited Internal Access — only team members directly handling client inquiries have access to submitted form data.
• Secure Communication — our website uses HTTPS encryption to protect data transmitted between your browser and our servers.
• Data Retention — inquiry data is retained only as long as necessary to respond to and follow up on your project request.
• Your Rights — you may request access to, correction of, or deletion of your personal data at any time by contacting us directly.

Vertex Craft Builder is incorporated and operates from Beşiktaş, İstanbul, Türkiye. Our data practices are governed by and designed to comply with the Kişisel Verilerin Korunması Kanunu (KVKK) — Turkey’s Law on the Protection of Personal Data (Law No. 6698), which aligns closely with the principles of the European Union’s General Data Protection Regulation (GDPR).

• Lawful Basis — we process your data only based on your consent (by submitting our contact form) or for the legitimate interest of responding to a project inquiry.
• Data Residency — personal data is stored and processed within systems located in or accessible from Türkiye.
• Cross-Border Transfers — if any data is processed outside Türkiye, we ensure appropriate safeguards are in place consistent with KVKK requirements.
• User Rights under KVKK — you have the right to know whether your data is being processed, request correction or deletion, and object to processing at any time.

Visitors from outside Türkiye, including those from European Union member states, are welcome to use our site. By submitting an inquiry, you acknowledge that your data may be processed in Türkiye in accordance with this policy.

If you have any questions, concerns, or requests regarding our privacy practices, the handling of your personal data, or this Privacy Policy, we encourage you to reach out to us directly. We aim to respond to all privacy-related inquiries within 5 business days.

You may contact our data responsibility team at:
info@vertexcraftbuilder.com

Alternatively, you may write to us at our registered office:
Balmumcu, Zincirlikuyu Sk. 2, 34349 Beşiktaş/İstanbul, Türkiye.